Social services organization
Academic Year 2024/2025 - Teacher: GRAZIA CAPUANOExpected Learning Outcomes
Acquire the fundamentals about the organisational structure of social services; learning the organisational dynamics of the services and institutional spaces within which social workers act; the role peculiarities and functions of the social worker in personal services.
Required Prerequisites
No prerequisites required.
Attendance of Lessons
Classes will be held in person in interactive mode. Twelve hours will be devoted to activities of laboratory.
Detailed Course Content
1. ORGANISATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE SERVICES OF THE PERSON
The organisational context of services to people. The organisations. The organisational culture. Organisations in services to people. Social service and organisations: public institutions and Third Sector. Qualitative improvement, evaluation processes and work styles in social service. Role and functions of the social worker in organisational realities.
2. THE PROGRAMMING OF PERSONAL SERVICES: ORGANISATIONAL DYNAMICS IN SOCIAL ASSISTANCE SERVICES, SOCIO-SANITARY, CRIMINAL AND PENITENTIARY FIELDS.
Social work; work processes; coordination function; service network management; organisational assets; evaluation.
The network of services to persons; the integrated system of social interventions and services; the network of services for adults, people who are not self-sufficient or disabled, minors and families, elderly, immigrants; interventions for problems of dependence, in the criminal and penitentiary field; measures to combat poverty and social service in emergency.
Textbook Information
ORGANIZATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE PERSONS SERVICES.
CRIMINAL AND PENITENTIARY SERVICES
- A. Pichierri , Sociologia dell’organizzazione Laterza 2011 (capp.1-8) P.Rossi, L’organizzazione dei servizi socioassistenziali. Istituzioni, professionisti e assetti di regolazione Carocci Faber 2021 (capp. 7, 14)
CRIMINAL AND PENITENTIARY SERVICES
- P. Rossi, L’organizzazione dei servizi socioassistenziali. Istituzioni, professionisti e assetti di regolazione, Carocci, 2021 (capp. 1,2,3,5,6)
- P.Torretta, La Legge di bilancio 2022 e l’assistenza sociale: qualche LEPS e ‘tante buone intenzioni’ in “Federalismi.it Rivista di diritto pubblico italiano, comparato, europeo”, 6 aprile 2022
- F.Pesaresi, Il DM 77/2022 sull’assistenza sanitaria territoriale, Welfare e-book n.7/2022 edizione 2022
- La legislazione di riferimento sarà indicata durante lo svolgimento delle lezioni.
Learning Assessment
Learning Assessment Procedures
ORGANISATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE PERSONS SERVICES.
- A.Pichierri , Sociologia dell’organizzazione Laterza 2011 (capp.1-9)
- P.Rossi, L’organizzazione dei servizi socioassistenziali. Istituzioni, professionisti e assetti di regolazione Carocci Faber 2021 (capp. 7, 14)
CRIMINAL AND PENITENTIARY SERVICES
- F. Franzoni, M. Anconelli, La rete dei servizi alla persona, Carocci, 2021 (capp 1-9)
- P. Rossi, L’organizzazione dei servizi socioassistenziali. Istituzioni, professionisti e assetti di regolazione, Carocci, 2021 (capp. 1,2,3,5,6)
- P.Torretta, La Legge di bilancio 2022 e l’assistenza sociale: qualche LEPS e ‘tante buone intenzioni’ in “Federalismi.it Rivista di diritto pubblico italiano, comparato, europeo”, 6 aprile 2022
- F.Pesaresi, Il DM 77/2022 sull’assistenza sanitaria territoriale, Welfare e-book n.7/2022 edizione 2022