POLITICHE, ORGANIZZAZIONE E GESTIONE DEI SERVIZI SOCIALI
Academic Year 2024/2025 - Teacher: LOREDANA SUCATOExpected Learning Outcomes
Acquisition of theoretical, methodological and practical knowledge in the planning, organization and management of interventions that implement the integrated system of territorial services in the light of recent national and regional regulations;
Use of operational strategies in public and private administrations and management of services, for an increasingly efficient use of resources;
Acquisition of elements of planning, strategic control and proper institutional communication inside and outside the administration;
Organizational analysis of complex systems, their characteristics and ways of connections between different spheres of action (capacity for self-organization, adaptation, interaction and interconnection);
Management and leadership in organizations with emphasis on crisis or emergency situations;
Acquisition of human resource management skills;
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Detailed Course Content
Textbook Information
Paolo Rossi, The organization of social welfare services. Institutions, professionals and regulatory arrangements, Carocci, 2018
Massimo Balducci, Lucia Tre Re, The organization of social services, Franco Angeli, 2022
Flavia Franzoni, Marisa Anconelli, The personal services network - From regulation to organization, third edition, Carocci Faber, 2021( ch 1-2-3 and 4)
New Code of Ethics of the Social Worker - 2020 edition - Title VII ch II (practice in managerial, apical or coordinating roles)